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Thermo Scientific™ Smart-Vue™ Monitoring Solution Service Offerings
Single-source for laboratory equipment service needs
Supplier: Thermo Scientific™ TCSVOTHSMARTKIT
Description
Installation and Training
- Professional hardware/software installation service for Smart-Vue wireless monitoring system
- Installation service includes user/administrator and maintenance training for up to 10 people
- Installation of one point performed by a factory certified field service technician
- Installation by Point Professional hardware/software installation service for Smart-Vue wireless monitoring system by monitoring point
- Technical phone support
- Onsite within 2 business days
- Software updates included
- Warranty parts and labor
- Technical phone support
- Onsite within 2 business days
- Software updates
- Unscheduled corrective service call: parts for corrective maintenance (sensors, modules, cables, transmitters, TCP/IP receivers, power supply)
- Excludes consumables such as batteries
- Technical phone support
- Onsite within 2 business days
- Software updates
- Unscheduled corrective service call: parts for corrective maintenance (sensors, modules, cables, transmitters, TCP/IP receivers, power supply)
- Excludes consumables such as batteries
- Smart-Vue calibration service for analog type sensors. One point calibration per monitoring sensor
- Certificate of calibration issued by factory trained technician
- IQ/OQ field validation service for Smart-Vue wireless monitoring system
Specifications
| Ultra-low Temperature Freezer, Refrigerator or Incubator, 5 Monitoring Points | |
| IQ/OQ Field Validation Service | |
| Technical phone support, on-site within 2 business days, software updates, software upgrade, calibration, scheduled preventative maintenance, unscheduled corrective service call parts for corrective maintenance (sensors, modules, cables, transmitters, TCP/IP receivers, power supply), excludes consumables such as batteries | |
| Laboratory equipment service needs |
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