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Unity Lab Services™ Evolution™ Pro On-site Extended Warranty
Decrease downtime with regular maintenance and upkeep to ensure instrument performance
Supplier: Unity Lab Services™ 701059147
Description
- Field Service Engineer labor, travel, and parts required for corrective maintenance visits with a targeted response time of 3 business days
- Priority status for technical support inquiries with a targeted immediate response time
- A certified service engineer will conduct diagnosis and corrective maintenance procedures using the latest digital remote support tools
- One (1) scheduled annual Preventive Maintenance visit (a standard PM kit is included)
- Discount on additional Preventive Maintenance
- Instrument Requalification (RQ) in conjunction with a scheduled corrective maintenance with a purchase of an add-on Operational Qualification (OQ)
- Access to Unity™ Lab Services Online Knowledge Base
- Computers that were purchased from Thermo Fisher Scientific and required for the operation of the analytical system
- Software and firmware updates upon request and in conjunction with a scheduled Preventive Maintenance or Corrective Maintenance visit (updates are defined as changes of the existing software version that are intended to improve its performance)
Specifications
| 840-340100; 840-340200 | |
| 1 Year | |
| Thermo Scientific™ | |
| Extended Warranty |
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